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  • Writer's pictureYash

Telematics Troubles: Challenges OEM did not plan for

Updated: May 12, 2023

The automotive industry has seen a rapid evolution in recent years, driven by advances in technology and changing consumer demands. One of the most significant changes has been the widespread adoption of telematics systems based on government compliance requirements not because of need.

However, with this rapid adoption of telematics systems, OEMs have faced several challenges that they were not expecting. In this blog, we'll explore some of these challenges that telematics manufacturers need to plan for in the times ahead.

Local Country Tech Compliance

Different countries have their own unique regulations and standards regarding technology, and OEMs must ensure that their telematics solutions comply with these regulations. This can include things like network standards, data privacy regulations, and other compliance requirements. To address this challenge, OEMs should conduct thorough research into the specific regulations and standards of each country they operate in and ensure that their telematics systems are designed to comply with them.

For Indian telematics compliance, we have created a list you can start with here.

End user compliance

End-user compliance is a crucial aspect of the telematics industry that OEMs are required to adhere to. In addition to complying with regulations and security protocols, OEMs must also anticipate the specific compliance needs of their end-users. This can be a challenging task, as these requirements may arise months after the sale of the telematics system.

For instance, for telematics devices OEMs are required to maintain connectivity validity for an adequate period of time, register the device on government portals at the time of certification, and whitelist government IPs to transfer data to government servers. Moreover, OEMs must be able to generate certificates on short notice to satisfy the compliance needs of their clients. Meeting these requirements can be resource-intensive and time-consuming

Managing third-party support

Telematics solutions often involve multiple third-party service providers, such as network providers, data analytics companies, tech infrastructure providers, and device manufacturers. Managing all of these providers and ensuring they are meeting the necessary quality and security standards can be challenging.

To address this challenge, OEMs should establish clear service-level agreements (SLAs) with their third-party service providers.

To provide the clients with the best and timely support, these SLAs should clearly define responsibilities and expectations for each party involved.

Data security and privacy concerns

With telematics, there is a lot of data being collected and transmitted, and this data needs to be kept secure and private.

While countries with strict data privacy regulations have clear guidelines for OEMs to follow, the situation is different in countries where regulations are lacking or unclear.

In such cases, it is still advisable for OEMs to implement robust data security measures to protect the interests of their clients. Encryption, access controls, and regular data backups are just a few examples of measures that can be taken to ensure data security and privacy in telematics. By prioritizing data security, OEMs can not only comply with regulations but also build trust and loyalty with their customers.

Interoperability issues

Telematics systems often involve multiple devices and technologies, and ensuring that all these components work together seamlessly can be a challenge. This can result in delays in deployment, increased costs, and customer dissatisfaction. To address this challenge, OEMs should work closely with their technology partners to ensure that all components are designed to work together seamlessly.

Limited network coverage

Even the most reliable and advanced telematics solutions can be limited by the availability and quality of network coverage. In areas where network coverage is limited, telematics systems may experience data loss, delayed data transmission, and reduced functionality. OEMs can mitigate this challenge by designing solutions that can operate in low-bandwidth environments. Additionally, they can explore better connectivity solutions to improve the reliability and coverage of their telematics systems. By doing so, OEMs can ensure that their telematics solutions deliver consistent performance regardless of network limitations.

Coordinating with Clients

In addition to compliance requirements, OEMs also have the responsibility of managing certain essential functionalities of the telematics system.

For example, managing the lifecycle of the device and connectivity to ensure continuous operations of the device.

In telematics devices, managing connectivity for the clients is a big hackle in itself. Since the whole operation is depending on the connectivity of the device it is very vital for the clients but at the same time, the responsibility to manage the connectivity falls on manufacturers as a form of after-sales service.

The process of managing connectivity for clients can become resource-intensive for OEMs due to the involvement of clients in making operational decisions and payments, and the subsequent verification and transfer of funds to connectivity providers. This can lead to unexpected resource consumption by OEMs that they did not anticipate or plan for.

Any solution you ask? Yes, Lets see How growspace manages this and many other problems that OEMs didn't sign up for

How Growspace Can Help

Growspace is an M2M service provider and eSIM management platform that can help GPS device manufacturers to manage the connectivity of the devices and achieve AIS-140 compliance with the highest quality of service. Our eSIM management platform offers a range of features and benefits, including:

Comprehensive Lifecycle Management Portal: Our user-friendly portal makes it easy for GPS device manufacturers to manage their eSIMs and data plans, providing real-time visibility and control over their devices while managing compliance and easy payment solution for their end clients.

Multiple Profile Support: Our eSIM management platform supports multiple profiles, enabling GPS devices to connect to different mobile networks and best data plans.

Remote Life Cycle Management: Our platform provides remote life cycle management capabilities, enabling GPS device manufacturers to remotely provision, update and deactivate eSIMs.

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