Terms and Policies
1. Terms of Use & Service
By accessing and using Growspace’s website and services, you agree to the following:
- Eligibility: You must be legally capable of entering into a binding agreement.
- Use of Services: You agree not to misuse or interfere with Growspace’s platform, systems, or content.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials.
- Intellectual Property: All content, logos, and platform functionality remain the property of Growspace.
- Service Changes: We may update or modify the services at any time for operational, legal, or business reasons.
- Termination: We reserve the right to suspend or terminate access in case of misuse or violation of these terms.
2. Privacy Policy
Growspace is committed to protecting your data:
- Data Collection: We collect limited personal and device information for service functionality and analytics.
- Data Use: Information is used to improve service quality, enable provisioning, and support your connectivity needs.
- Cookies: Our website uses cookies to enhance user experience and analyze traffic.
- Security: Your data is encrypted and stored securely following industry standards.
- User Rights: You have the right to access, correct, or delete your personal data under applicable laws (e.g., GDPR, DPDP).
3. Shipping & Returns
- Shipping Timeline: Orders are processed within 2–5 business days, with tracking provided via email.
- Returns: Returns are accepted within 14 days of delivery in unused condition.
- Exchanges: Defective products may be exchanged after inspection. Shipping charges may apply.
4. Legal Disclaimer
- Growspace is not responsible for service interruptions due to third-party carriers or telecom infrastructure.
- All services are provided "as is" without warranties beyond what is explicitly stated.
- Liability is limited to the amount paid for the service within the last 6 months.